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Can I cancel my Bip&GO subscription at ACL?

📤 How to cancel your Bip&Go subscription?

📦 Prepare the necessary elements

To cancel, you need to have:

  • Your client number or badge number

  • Your e‑mail address used for the subscription

  • The Bip&Go badge (as it must be returned)

📧 Cancel via your client space (the simplest method)

  1. Log in to your Bip&Go client space

  2. Go to: My Account → My Subscriptions → Cancellation

  3. Follow the indicated steps

  4. You will receive a confirmation e‑mail

📮 Return your badge

  • After the cancellation request, you must return your badge to Bip&Go.

    Mailing address:

    • Bip&Go – Service Résiliation

      Echangeur des Essarts,

      Route de Oissel, CS 80077

      F-76530 Grand Couronne

  • Important:

    • The badge must be returned in good condition

    • Preferably sent as a tracked letter

    • By registered mail with acknowledgment of receipt

    • Otherwise, fees may be charged

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